FAQs

Delivery usually takes 7–14 working days depending on your location. We ship nationwide across South Africa with real-time tracking.

Yes! Orders over R1000 qualify for free shipping. Below R1000, a small R99.99 shipping fee applies.

Once your order ships, you’ll receive a tracking link via email or SMS. Track your parcel in real time until it arrives.

We accept Visa, Mastercard, Apple Pay, and Yoco Payments — all secure and processed in South Africa.

We’re a South African-based online store, partnering with top suppliers to bring you exclusive, high-quality products.

If your item arrives damaged, defective, or not as described, contact us with a photo or video. We’ll replace or refund it promptly. All products are protected under the South African Consumer Protection Act.

Reach our support team anytime at
📩 kindrza@gmail.com or via our Contact Us page.

We offer a 14-day money-back guarantee for quality and satisfaction. This is in addition to your legal rights under the South African Consumer Protection Act.

Contact us as soon as possible after placing your order, and we’ll update your details before shipment.

We source directly from trusted suppliers and operate online-only — no middlemen, no retail mark-ups.